Big Texan Motel – Privacy Policy
Privacy Policy
Big Texan Motel · Effective date: October 16, 2026
Big Texan Motel ("us", "we", or "our") operates https://bigtexan.com/pages/motels (the "Site") and related reservation and guest messaging services. This Privacy Policy explains how we collect, use, and share personal information, including information used for transactional SMS text messages about your stay.
Information We Collect
When you reserve a stay, contact us, or use our Site, we may collect personally identifiable information such as your name, email address, phone number, mailing address, reservation details, payment-related information processed by our booking providers, and other details you choose to provide.
Like many websites, we may also collect log data such as your IP address, browser type, pages visited, and the date and time of your visit, and we may use cookies to improve the Site.
How We Use Your Information
We use personal information to:
Process and manage reservations and stays
Communicate with you about your booking, arrival, check-in, stay, and departure Send transactional SMS text messages related to your reservation
Respond to questions and provide customer support
Improve our Site and guest experience
Comply with legal obligations
SMS / Text Messaging
If you provide a mobile phone number in connection with a reservation or guest profile, we may use that number to send transactional SMS messages about your stay. These messages may include booking confirmations, online check-in links, check-in welcome messages (including Wi-Fi details),arrival instructions, stay updates, replies from our front desk staff to your messages, checkout reminders, and other reservation-related updates.
Message frequency varies based on your reservation and stay. Message and data rates may apply. Consent to receive SMS is not a condition of purchase.
You can opt out of SMS at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. After you opt out, you will receive a confirmation message and will no longer receive SMS from that number unless you opt back in. Reply START to resubscribe. Reply HELP or INFO for help.
For SMS support, contact us at (806) 372-5000 or [MOTEL EMAIL]. How You Consent to SMS
SMS messages are sent only in connection with an upcoming or active reservation. When you make a reservation and provide your phone number, you may be asked to acknowledge our Privacy Policy and consent to transactional communications about your stay, including SMS. Providing a phone number for reservation communications constitutes consent to receive those transactional texts.
Sharing of Information
We may share personal information with service providers who help us operate our business, such as our property management, booking, payments, and messaging platforms, solely as needed to provide those services. We do not sell personal information. We do not sell, rent, or share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. We may also disclose information when required by law or to protect our rights, guests, or property.
Security
The security of your personal information is important to us. No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of our Site or services after changes are posted constitutes acknowledgment of the updated policy.
Contact Us
Big Texan Motel
7701 Interstate 40 Access Rd Amarillo, TX 79118
Phone: (806) 372-5000