Privacy Policy

Big Texan RV Ranch · Effective date: October 15, 2026

Big Texan RV Ranch ("us", "we", or "our") operates https://bigtexan.com/pages/rv-ranch https://bigtexan.com/pages/cabins https://bigtexan.com/pages/wagons (the "Site") and related reservation and guest messaging services. This Privacy Policy explains how we collect, use, and share personal information, including information used for transactional SMS text messages about your stay.

Information We Collect

When you reserve a stay, contact us, or use our Site, we may collect personally identifiable information such as your name, email address, phone number, mailing address, reservation details, payment-related information processed by our booking providers, and other details you choose to provide.

Like many websites, we may also collect log data such as your IP address, browser type, pages visited, and the date and time of your visit, and we may use cookies to improve the Site.

How We Use Your Information

We use personal information to:

• Process and manage reservations and stays
• Communicate with you about your booking, arrival, check-in, stay, and departure
• Send transactional SMS text messages related to your reservation
• Respond to questions and provide customer support
• Improve our Site and guest experience
• Comply with legal obligations

SMS / Text Messaging

If you provide a mobile phone number in connection with a reservation or guest profile, we may use that number to send transactional SMS messages about your stay. These messages may include booking confirmations, online check-in links, arrival instructions, door or access information, mid-stay check-ins, checkout reminders, and other reservation-related updates.

Message frequency varies based on your reservation and stay. Message and data rates may apply. Consent to receive SMS is not a condition of purchase.

You can opt out of SMS at any time by replying STOP, STOPALL, UNSUBSCRIBE, CANCEL,END, or QUIT. After you opt out, you will receive a confirmation message and will no longer receive SMS from that number unless you opt back in. Reply START to resubscribe. Reply HELP or INFOfor help.

For SMS support, contact us at (806) 373-4962 or reservation@amarilloranch.com.

How You Consent to SMS

SMS messages are sent only in connection with an upcoming or active reservation. When you make a reservation and provide your phone number, you may be asked to acknowledge our Privacy Policy and consent to transactional communications about your stay, including SMS. Providing a phone number for reservation communications constitutes consent to receive those transactional texts.

Sharing of Information

We may share personal information with service providers who help us operate our business, such as our property management, booking, payments, and messaging platforms, solely as needed to provide those services. We do not sell personal information. We may also disclose information when required by law or to protect our rights, guests, or property.

Security

The security of your personal information is important to us. No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of our Site or services after changes are posted constitutes acknowledgment of the updated policy.

Contact Us

Big Texan RV Ranch
1414 Sunrise Drive
Amarillo, TX 79104
Phone: (806) 373-4962
Email: reservation@amarilloranch.com